WEBEL UP Terms & Conditions
WEBEL UP PRIVACY POLICY
Effective Date: August 15, 2026
Last Updated: August 15, 2026
This Privacy Policy explains how Webel Up (“Webel Up,” “we,” “us,” or “our”) collects, uses, stores, processes, shares, and protects information when you access or use our websites, software, forms, booking systems, communications, websites we operate or maintain, and related products and services (collectively, the “Services”).
By accessing or using the Services, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with Webel Up, we may collect information including:
Name
Business name
Email address
Telephone number
Mailing or business address
Billing information
Account information
Business information
Service areas
Website and domain information
Social media information
Services and pricing
Appointment and booking information
Customer inquiries
Form and survey submissions
Reviews and testimonials
Logos
Photographs and videos
Before-and-after photographs
Uploaded files
Website customization requests
Support communications
Marketing preferences
Any other information voluntarily provided to us
We may also automatically collect technical and usage information including:
IP address
Browser type
Device type
Operating system
Device identifiers
Approximate location derived from IP address
Referring pages
Pages visited
Links clicked
Session information
Dates and times of visits
Cookie identifiers
Advertising identifiers
Website interactions
Conversion information
Log and diagnostic information
2. HOW WE COLLECT INFORMATION
We may collect information:
Directly from you
When you create an account
When you purchase a Service
When you submit a form
When you book an appointment
When you contact us
When you communicate by email, SMS, telephone, chat, or social media
Through websites operated by Webel Up
Through websites we build or maintain for customers
Automatically through cookies and similar technologies
From service providers and integrations
From payment processors
From advertising or analytics platforms
From publicly available sources
From businesses using our Services
As otherwise permitted by applicable law
3. HOW WE USE INFORMATION
We may use information to:
Provide the Services
Create and manage accounts
Build, customize, host, and maintain websites
Process subscriptions and transactions
Provide booking and appointment functionality
Manage customer relationships
Respond to inquiries
Provide customer support
Send appointment confirmations
Send appointment reminders
Send follow-ups
Send review requests
Send transactional communications
Send marketing communications where permitted
Operate automated workflows
Generate or assist with content
Personalize experiences
Analyze website usage
Measure advertising performance
Improve our Services
Develop new features
Troubleshoot problems
Prevent fraud and abuse
Protect our systems
Enforce our agreements
Maintain business records
Establish or defend legal claims
Comply with legal obligations
Protect Webel Up, our customers, users, and others
Carry out another purpose disclosed when information is collected
Carry out another purpose with consent where required
4. HIGHLEVEL / GOHIGHLEVEL
Webel Up uses HighLevel, also commonly known as GoHighLevel (“HighLevel”), as an important part of the infrastructure used to provide certain Services.
HighLevel may provide or support functionality including:
Customer relationship management (“CRM”)
Website and landing-page functionality
Forms
Surveys
Lead collection
Customer accounts
Appointment scheduling
Calendars
Email communications
SMS/text messaging
Telephone functionality
Marketing automation
Customer follow-up
Review requests
Workflows
Contact management
Analytics
Payment-related integrations
Business automation
Other software functionality
Information submitted through Webel Up or websites, forms, calendars, booking systems, funnels, or other systems we provide may therefore be transmitted to, stored within, or processed using HighLevel's technology and infrastructure.
This may include names, email addresses, phone numbers, appointment information, communications, form submissions, service requests, and business information.
HighLevel is an independent third-party technology provider and maintains its own privacy, security, and data-processing practices.
Webel Up does not control all aspects of HighLevel's infrastructure and cannot guarantee uninterrupted operation of HighLevel's services.
Webel Up may replace, supplement, integrate, or discontinue HighLevel or other technology providers at any time.
5. ARTIFICIAL INTELLIGENCE
Webel Up uses and may continue to adopt artificial intelligence (“AI”), machine learning, generative AI, and automated technologies in connection with the Services.
AI may be used to:
Assist with website creation
Generate or edit website content
Generate marketing content
Assist with customer communications
Assist with customer support
Generate images or other digital content
Analyze information
Organize information
Automate workflows
Assist with lead management
Personalize experiences
Improve Services
Perform administrative tasks
Support other business functions
Information submitted to Webel Up may be processed by AI-powered systems where reasonably necessary to provide or improve the applicable Service.
We may use AI technology developed internally or provided by third-party providers.
AI systems are not perfect. AI-generated outputs may contain inaccuracies, errors, omissions, outdated information, or unexpected results.
Webel Up does not warrant that AI-generated information will be accurate, complete, unique, error-free, or appropriate for every purpose.
Customers are responsible for reviewing AI-generated materials before relying upon or publishing them where appropriate.
We may add, remove, replace, or modify AI providers or features at any time.
6. AUTOMATED COMMUNICATIONS
Webel Up and businesses using our Services may use automated workflows, AI, HighLevel, or other technology to send communications.
These may include:
Appointment confirmations
Appointment reminders
Lead follow-ups
Quote follow-ups
Missed-call responses
Review requests
Customer-service messages
Account notifications
Email sequences
SMS sequences
Promotional communications where permitted
Some communications may be generated, selected, scheduled, routed, or delivered automatically.
Users should not assume that every communication was individually written or reviewed by a human immediately before being delivered.
7. SMS AND TEXT MESSAGE PRIVACY
When you provide a mobile telephone number and separately consent where required, Webel Up may send text messages related to inquiries, services, appointments, account activity, support, requested information, follow-ups, and marketing where permitted.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications by replying STOP.
You may reply HELP for assistance where supported.
Consent to receive marketing text messages is not a condition of purchasing goods or services where prohibited by law.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS consent obtained by one business using our platform does not automatically constitute consent to receive marketing communications from Webel Up or another unrelated Webel Up customer.
8. EMAIL COMMUNICATIONS
We may send:
Account information
Service updates
Transactional notices
Appointment communications
Support responses
Educational content
Promotional communications
Where applicable, marketing emails will include a method for unsubscribing.
Opting out of marketing emails does not necessarily prevent us from sending transactional, account, legal, security, or service-related communications.
9. PAYMENT INFORMATION
Payments may be processed by third-party payment processors.
Webel Up generally does not directly store complete payment card numbers.
Payment processors may collect payment card information, billing information, authentication information, and transaction information according to their own policies.
Webel Up may retain information regarding purchases, subscriptions, payment status, invoices, transaction identifiers, and related records.
10. CLIENT WEBSITES AND CLIENT CUSTOMER DATA
Webel Up builds, hosts, manages, automates, and/or maintains websites and technology for businesses.
When an individual submits information to one of our customers through technology provided by Webel Up, Webel Up may process that information on behalf of the applicable business.
The business may determine the purposes for which information is collected and used.
Webel Up may process the information as necessary to provide Services to that business.
Requests regarding a client's independent use of personal information may need to be directed to that client.
Webel Up is not responsible for a client's independent collection, use, disclosure, or misuse of information outside Webel Up's Services.
11. CUSTOMER RESPONSIBILITY FOR DATA
Businesses using Webel Up are responsible for ensuring that their collection and use of information complies with laws applicable to them.
Customers are responsible for obtaining necessary permissions, notices, and consents before collecting, uploading, importing, or using personal information through our Services.
Customers may not use Webel Up to unlawfully collect, upload, transmit, disclose, sell, or otherwise process personal information.
12. COOKIES AND TRACKING TECHNOLOGIES
We may use:
Cookies
Pixels
Tags
Scripts
Local storage
Analytics tools
Advertising technologies
Similar tracking technologies
These technologies may be used to operate websites, remember preferences, understand usage, measure conversions, improve Services, prevent fraud, and measure advertising.
Where required by applicable law, appropriate choices regarding non-essential tracking technologies will be provided.
13. ANALYTICS AND ADVERTISING
Webel Up may use analytics, attribution, advertising, and marketing platforms.
These services may receive information regarding devices, browsers, IP addresses, interactions, cookies, advertising identifiers, and conversions.
Some privacy laws may define certain advertising disclosures as a “sale,” “sharing,” or use for targeted advertising even when Webel Up does not receive money for the information.
Where applicable law grants an opt-out right, Webel Up will honor valid requests as required.
14. HOW WE DISCLOSE INFORMATION
We may disclose information to service providers that help us operate the Services, including providers of:
CRM software
HighLevel services
AI technology
Hosting
Cloud infrastructure
Payment processing
SMS and telephone communications
Appointment scheduling
Analytics
Advertising
Domain services
Customer support
Automation
Fraud prevention
Security
Professional services
We may also disclose information:
To the applicable Webel Up customer when information was submitted through that customer's website or system
At your direction or with your consent
To comply with law
To respond to lawful legal process
To investigate fraud or illegal activity
To enforce agreements
To protect Webel Up or others
In connection with a merger, financing, acquisition, restructuring, bankruptcy, sale of assets, or similar business transaction
15. SALE OF PERSONAL INFORMATION
Webel Up does not sell personal information for money in the traditional sense.
Certain advertising or analytics activities may nevertheless qualify as “sale,” “sharing,” or targeted advertising under certain privacy laws.
Where legally required, eligible individuals may exercise applicable opt-out rights.
SMS opt-in information and consent are not sold or shared with third parties for their independent marketing or promotional purposes.
16. DATA RETENTION
We retain information for as long as reasonably necessary to:
Provide Services
Maintain accounts
Complete transactions
Maintain tax and accounting records
Resolve disputes
Prevent fraud
Enforce agreements
Satisfy legal requirements
Establish or defend legal claims
Retention periods may vary depending on the type of information and purpose of processing.
Information may remain in backups for a period after being removed from active systems.
17. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no internet transmission, database, network, server, cloud service, or electronic storage system can be guaranteed to be 100% secure.
Webel Up therefore cannot guarantee absolute security.
Users provide and transmit information electronically at their own risk, subject to rights and protections that cannot legally be waived.
18. THIRD-PARTY SERVICES
Our Services may integrate with or depend upon third-party providers.
Those providers operate independently and may have their own privacy policies and terms.
Webel Up is not responsible for the independent privacy, security, availability, or data-processing practices of third parties.
19. USER-PROVIDED CONTENT
Customers may provide logos, images, videos, reviews, testimonials, customer photographs, business information, and other content.
By providing such content, the customer represents that they possess the rights, licenses, permissions, and consents necessary for Webel Up to process and use the content to provide the requested Services.
Customers are responsible for ensuring their content does not violate privacy, publicity, intellectual-property, contractual, or other rights.
20. CHILDREN'S PRIVACY
The Services are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 in circumstances prohibited by applicable law.
If you believe a child has improperly provided information to us, contact us.
21. PRIVACY RIGHTS
Depending on your location and applicable law, you may have rights to:
Access personal information
Request correction
Request deletion
Obtain certain information in portable form
Opt out of certain sales or sharing
Opt out of targeted advertising
Withdraw consent where applicable
Appeal certain privacy decisions
Exercise other rights provided by applicable law
These rights may be subject to legal exceptions.
We may verify your identity before processing a request.
22. CALIFORNIA PRIVACY RIGHTS
Where applicable, California residents may have rights under the California Consumer Privacy Act (“CCPA”), as amended.
These may include rights to:
Know
Access
Delete
Correct
Opt out of sale or sharing
Limit certain uses of sensitive personal information
Receive non-discriminatory treatment for exercising privacy rights
We may collect categories including identifiers, commercial information, internet activity, approximate geolocation, professional information, user-generated content, and inferences.
We use these categories for purposes described in this Privacy Policy.
23. GLOBAL PRIVACY CONTROL
Where required by applicable law, Webel Up will recognize qualifying browser-based universal opt-out signals, including Global Privacy Control (“GPC”), as required.
24. INTERNATIONAL USERS
Webel Up operates from the United States.
Information may therefore be transferred to, processed in, or stored in the United States and other jurisdictions where our service providers operate.
Where applicable law requires particular safeguards for international data transfers, we will use appropriate mechanisms as required.
25. SECURITY INCIDENTS
If Webel Up becomes aware of a security incident involving personal information, we may investigate and take actions we determine appropriate.
Where notification is legally required, Webel Up will provide notification as required by applicable law.
26. CHANGES TO THIS PRIVACY POLICY
We may modify this Privacy Policy from time to time.
The “Last Updated” date may be changed when revisions are published.
Where legally required, we will provide additional notice or obtain consent for material changes.
27. CONTACT AND PRIVACY REQUESTS
Questions or privacy requests may be submitted to:
Webel Up
Website: webelup.com
Email: [email protected]
Phone: (404) 919-4458
We may request information reasonably necessary to verify your identity before fulfilling a privacy request.
28. NO WAIVER OF STATUTORY RIGHTS
Nothing in this Privacy Policy is intended to waive or restrict rights that cannot legally be waived.
If any provision conflicts with mandatory applicable law, the applicable legal requirement controls to the extent of the conflict.